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Frequently Asked QuestionsDedicated. Flexible. Innovative. Responsive. Supportive.
1. Why should I invest in a Businessolver solution?
Businessolver has the ability to generate a personalized, informative and streamlined approach to managing employee benefits online. Your Businessolver solution will help you and your team manage your day to day HR workload by eliminating the waste, inefficiencies, and inaccuracies of a paper-based benefits system.
2. What happens when technology changes or my site needs updating?
As part of your agreement with Businessolver we will provide additional upgrades to your site infrastructure/hosting at no charge.
3. How will Businessolver provide a return on investment?
With Businessolver you can offer an online benefits enrollment & eligibility solution at a fraction of the cost of traditional offline/hardcopy processes.
4. What are the time savings with a Businessolver solution?
- Benefit inquiry
- Enrollment
- Change requests (address, name, etc.)
- Records requests
5. What are the HARD COST savings with a Businessolver solution?
- Reduce or eliminate the cost of printing and distributing pounds of paper (new hire packets, SPDs, company handbooks, annual enrollment documentation, etc.)
- Reduce time processing paperwork (keying, faxing, mailing, emailing, etc.)
- Reduce mistakes due to human error.
- Reduce the number of claims errors/issues by working with clean data and faster eligibility turnaround.
- No hardware or software costs.
6. What are the SOFT COST savings with a Businessolver solution?
- Reduce administrative burden and increase time spent on strategic plan design and communications.
- Create immediate access to your employee benefits data.
- Enhance communication between HR and employees.
- Reduce repetitive HR administrative tasks.
- Improve employee productivity and satisfaction.
- Reduce legal and regulatory exposure.
- Reduce the cost of handling routing employee inquiries through employee self-service.
7. What are the overall business savings with a Businessolver solution?
- When managing employee benefits and eligibility data in one centralized database, that data can be electronically submitted to your benefit providers, TPAs, payroll systems, etc. who need clean and consistent data. In addition, with an online, centralized database like benefitsolver the employer also enjoys:
- More immediate benefit changes which result in timely and accurate claims payment or rejection processing.
- Reduction in exposure for premium or claims funding dollars due to terminated employees continuing to receive coverage.
- Fewer eligibility issues for employees at point of service.
- Fewer calls to employers from employees with service issues.
- Reduction in employer IT costs for employers who currently transmit enrollment data electronically.
8. What kind of security does Benefitsolver feature?
Businessolver uses a combination of data encryption, physical data protection, database logging and application-level security through products and services providing the highest level of security available. Benefitsolver uses redundant and load-balancing firewalls with fail-over capability and uses 128-bit secure socket layer (SSL) technology and digital certificates to encrypt and authenticate transactions. Furthermore, our servers are privately enclosed and locked within a card-key protected facility. For additional information, please visit our Security and Technology overview.
9. How can I learn more about Businessolver products and services?
You may contact us toll free at 888-460-9625 or email us at sales@businessolver.com . Or, if you prefer, you can supply us with your information through our Contact Us page and we will work with you to find a customized solution to meet your unique benefits enrollment needs.
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Copyright 2006 businessolversm
1025 Ashworth Road, Suite 403, West Des Moines, IA 50265
Toll Free: 888-460-9625 Fax: 515-273-1471 |
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